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Cancellation Policy

To cancel or reschedule, please allow us 24 hours of notification time. Terms & Conditions By engaging the Service Provider and submitting payment, Client agrees to be bound by the terms and conditions set forth in this Agreement, including all applicable policies, clauses, and addenda. These terms apply to all services provided by KB Squared Professional Services, LLC, doing business as KayBee’s Bookshelf, operated by Ms. Kendra Black, unless otherwise agreed in writing. Service Provider reserves the right to update or modify these terms as necessary, with notice provided for any material changes. No Refunds, Fees Earned & Survival Language No Refund Policy Due to the nature of the services provided, including time-based, strategic, creative, and digital work, all fees are non-refundable. Payments made secure time, expertise, availability, and resources, regardless of project completion, outcome, or Client utilization of services.

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